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What one thing did our company do in providing you service that stands out in your mind today?

The professionalism and proficiency. I enjoyed watching him work and learning. After several days of negative efforts, by others, the completion of this job really shown. Thanks!
– Lee B.

Willing to check unscheduled problems and provide estimates.
– LRobert S.

Address future needs.
– Mark H.

Professionalism and knowledge of the product.
– Dana D.

Calling to remind me of the appointment days before. Plumber called before coming over.
– Elizabeth M.

Promptest courtesy in service call.
– George H.

Thorough education on how to keep our system healthy.
– Jeff F.

Taking the time to explain the work.
– Paul D.

I will certainly recommend Benjamin Franklin Plumbing Co. The tech did a fine job around the washing machine, quite a lot of connection being needed and all well done. He always has a smile on his face and is easy to talk with. Cleaned up after himself leaving everything neat.
– Irene H.